For more than a century, MetLife has a reputation as a company that believes in fair dealing, integrity and trustworthiness. That’s why we pride ourselves on always striving to deliver the highest standard of customer service.
If you feel that we have not lived up to these standards we would like to hear about it, so we can put it right for you.
Email us on firstname.lastname@example.org, providing:
|Country||UAE||Bahrain||Kuwait||Oman||Qatar||Any other country|
|Number||800 6385433||800 08033||+965 2 208 9333||800 70708||800 9711||+971 4 415 4555|
Lines are open from 8:30am to 7:00pm (UAE time; GMT + 04:00 hour)
Ubora Office Towers
Office no. 1903
P.O. Box 72578
Office # 31, Building # A0452
Road # 1010 Sanabis 410
P.O. Box 20281
Manama 319, Kingdom of Bahrain
15th Floor, Rakan Tower
Salhia, Fahad Al-Salem Street
P.O. Box 669
Safat 13007, Kuwait
Haffa House Hotel, 2nd Floor
P.O. Box 894
P.C. 114, Muttrah, Sultanate of Oman
Jaidah Square Building
Airport Road, near HSBC main branch
After you get in touch, we will:
We are committed to providing our customers and partners with products and services of the highest standards.
If you feel our response did not completely satisfy your request, you may notify our appeals committee to re-assess the complaint within 3 months of the date of the initial resolution by emailing email@example.com. One of our representatives will respond to you within five (5) working days.
Click here to download the complaints handling process.