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Call us: +971 4 415 4555
Our call center timing is Sunday to Friday, 8:00 AM to 5:00 PM
Handled by MedNet UAE for Group medicals policy (Medical policy issued by your employer)
UAE Toll Free Number (Available 24/7): 800-BENEFITS (800-23633487)
International (Available 24/7): +971 4 568 7309
Customer care email: CustomerService@metlife.metnotices.com
Providers call for eligibility or preapproval: 600546002
Handled by MedNet UAE for MetLife Medical Care (Enhanced Individual Medical) policy
UAE Toll Free Number (Available 24/7): 800‑METMED (800 638633)
International (Available 24/7): +971 4 568 7309
Customer care email: CustomerService@metlife.metnotices.com
Providers call for eligibility or preapproval: 600546002
Handled by MetLife Contact Center for non-DtC products retail product (face-to-face sales channel)
UAE Toll Free Number: 800-MetLife (800 6385433)
International: +971 4 415 4555
Customer care email: CustomerServices.gulf@metlife.com
Handled by MetLife Contact Center for DtC products retail product sold via phone call.
UAE Contact Number: +971 4 41 54 800/777
International: +971 4 41 54 800/777
Customer care email: CS_DMGulf@metlife.com
Our call center contact timings are from Sunday to Friday from 7am to 5pm
Handled by MetLife Contact Center for Group medicals policy
Qatar Toll Free Number: 800-9711
International: +971 4 415 4555
Customer care email: CustomerCare.QA@metlife.metnotices.com
Providers call for eligibility or preapproval: 800 9711
Handled by MetLife Contact Center for non-DtC products retail product (face-to-face sales channel)
Toll Free Number: 800 9711
International: +971 4 415 4555
Customer care email: CustomerServices.gulf@metlife.com
Handled by MetLife Contact Center for DtC products retail product
Contact number: 800 8485
Customer care email: CS_DMGulf@metlife.com
Our call center contact timings are from Sunday to Friday from 7am to 5pm
Handled by MedNet Bahrain for Group medicals policy
Bahrain Toll Free Number (Available 24/7): 80001801
International (Available 24/7): +973 17536631
Customer care email: CustomerCare.BH@metlife.metnotices.com
Providers call for eligibility or preapproval: +973 17566175
Handled by MetLife Contact Center for non-DtC products retail product (face-to-face sales channel)
Toll Free Number: 800 08033
International : +971 4 415 4555
Customer care email: CustomerServices.gulf@metlife.com
Our call center contact timings are from Sunday to Friday from 7am to 5pm
Handled by MetLife Contact Center for Group medicals policy
Kuwait Toll Free Number: 22089333
International: +965 2 2089333
Customer care email: CustomerCare.KW@metlife.metnotices.com
Providers call for eligibility or preapproval: +965 2 2089333
Handled by MetLife Contact Center for non-DtC products retail product (face-to-face sales channel)
Toll Free Number: 22089333
International: +965 2 2089333
Customer care email: CustomerServices.gulf@metlife.com
Our call center contact timings are from Sunday to Friday from 8am to 5pm
Handled by MedNet Oman for Group medicals policy
Oman Toll Free Number (Available 24/7): 800-MCARE (800-62273)
International (Available 24/7): +968 24565641
Customer care email: CustomerCare.OM@metlife.metnotices.com
Providers call for eligibility or preapproval: +968 24821054
Handled by MetLife Contact Center for non-DtC products retail product (face-to-face sales channel)
Toll Free Number: 800 70708
International: +971 4 415 4555
Customer care email: CustomerServices.gulf@metlife.com
Handled by MetLife Contact Center for DtC products retail product
Contact number: 800 00700
Customer care email: CS_DMGulf@metlife.com
For existing policy inquiries please click here.
If a query relating to your policy is not submitted using the correct form, you may experience a delay in our response.