Contact us
Call us
UAE
Call us: 800 6385433
Qatar
Call us: 800 9711
Bahrain
Call us: 800 08033
Kuwait
Call us: +965 2 2089333
Oman
Call us: 800 70708
Any other country
Call us: +971 4 415 4555
Our call center timing is Sunday to Friday, 8:00 AM to 5:00 PM
MetLife Medical Care Helpline Number for Members
If you are a MetLife Medical care Individual Policyholders, please contact us using the helpline numbers below:
Claims & Preapprovals Inquiries
UAE Toll Free Number: 800‑METMED (800 638633)
International: +971 4568 7309
(Available 24/7)
Email: CustomerService@metlife.metnotices.com
Note: If your insurance is sponsored by your employer, please reach out to us at 800-BENEFITS (80023633487)
Policy Servicing Inquiries
UAE Toll Free Number: 800‑METLIFE (800 6385433)
International: +971 4415 4555
Email: CustomerServices.Gulf@metlife.com
Our call center contact timings are from Sunday to Friday from 7am to 5pm
Our call center contact timings are from Sunday to Friday from 7am to 5pm
Our call center contact timings are from Sunday to Friday from 7am to 5pm
Our call center contact timings are from Sunday to Friday from 8am to 5pm
For existing policy inquiries please click here.
If a query relating to your policy is not submitted using the correct form, you may experience a delay in our response.