• Customer Support, Claims & Policy Help

MetLife UAE Customer Support Hub

Welcome to the official MetLife UAE customer service hub.

Call us

UAE

Call us: 800 6385433

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Qatar

Call us: 800 9711

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Bahrain

Call us: 800 08033

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Kuwait

Call us: +965 2 2089333

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Oman

Call us: 800 70708

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Any other country

Call us: +971 4 415 4555

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Our call center timing is Sunday to Friday, 8:00 AM to 5:00 PM

Support tools

MyMetlife

Already a member? Log in or register now to manage your policies, track your health and access exclusive wellness-related content.

Claims

Seamlessly make a claim through our simple process, designed with you in mind.

Forms Library

Find all the information and forms you need in one place.

FAQ's

Any questions? Discover what our customers are asking—and find the answers you’re looking for.

Find a Medical Provider

Browse our list of medical providers to find and access the best healthcare options close to you.

Brochures and Manuals

Find full information about our products and download the brochures and user manuals you need.

Ethics and Fraud Hotline

Contact us if you suspect any fraudulent activity—rest assured we will handle your call requests with utmost confidentiality.

Complaints

We are committed to providing the best service and support for our customers—help us improve by sharing your experience with us.

Ways To Pay Your Premium

Premium Payment – simple, convenient and secure. Choose the option that best suits you below.

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