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I would like to thank the company management for hiring qualified people to provide assistance and respond to customers. I benefited from the valuable information and the wonderful employee’s assistance in understanding the insurance policy and convincing me not to withdraw from the insurance policy after he solved my problem.

My experience with METLIFE is very good. I have many products with them and it was a good decision, it's clear and easy to manage my account. And if you have any problems, the customer service is very good. Abdelaal from Customer Relations office is excellent and assisted me to fix my issues very patiently until everything works well. The companies must treat their clients with kindness and respect and I always received it from Metlife.

First Experience of an Insurance Claim is always like First Love. It stays close to your heart forever. The claim was lodged, processed and settled within 10 calendar days which is mind blowing. Keep doing the good (God's) work.

I would like to commend Layla, a representative from MetLife Insurance, for the outstanding service she provided during our recent call.

Layla demonstrated exceptional professionalism, product knowledge, and communication skills. She explained the insurance options clearly and patiently, ensuring that I understood every detail relevant to my needs. Her ability to answer questions with confidence and provide thoughtful guidance reflected a strong commitment to customer care.

It’s rare to speak with someone who blends courtesy with genuine expertise so seamlessly. Layla’s professionalism left a very positive impression of MetLife as a whole, and I truly appreciated the experience.