Online Service Solutions

Paving the way to a better experience

We deliver a superior service experience through our ongoing commitment to technology and innovative online solutions. From calculators to identify your saving needs to online solutions to track and monitor your policies, our Online Services offer convenient access to resources that can help you and your family make the right decisions for a secure future.

  • Who has access to eServices?

    Any insured member holding a MetLife Medical and / or Life insurance through his employer or company.

    Benefits of eServices - desktop version

    • 24/7 access to your policy information
    • Locate Medical Providers
    • Track Claims Processing and view Claims History
    • Print Medical and Life insurance certificates on the spot
    • and much more!

    Click here to register or to visit the e-Services website.

  • Benefits of eServices - mobile app

    • 24/7 access to your policy information
    • Locate Medical Providers using Google maps
    • Submitting cash claims
    • Monitoring pre-approvals and claim status
    • Viewing a softcopy of your health card (can be used if not carried during your visit to the medical provider)

    The mobile can be downloaded from the App Store or Google Play.

  • Who has access to myMetLife?

    Individuals holding any of the following insurance plans with us:

    • Life 
    • Accident & health 
    • Savings
    • Retirement
    • Education


    Note: Individuals holding a life insurance provided by employer or company can view their benefits through eServices not myMetLife

    Benefits of myMetLife

    • View up-to-date policy and rider information
    • Monitor underlying funds
    • Pay your premiums
    • View your premium payments history
    • Update your contact information
    • Report Claims and Download Forms

    Click here to access myMetLife
    Have not registered yet? Just visit myMetLife  and register for free!

  • Our Retirement Calculator will help you understand how much you need to save now to get the lifestyle you want later.

    Click here to access the Retirement calculator.

  • Our College Fees Calculator will help you understand how much you need to save now to ensure that your child has access to the education that he or she deserves.

    Click here to access the College Fees calculator

If you have any questions or would like more information, please contact us!

Phone icon 800 MetLife

      (800 638 5433)

Sundays to Thursdays
8:30am to 7:00pm