Make a claim - MetLife UAE

Make a claim

We are here when you need us most!

Making a claim for your insurance can be distressing at a time when you have a lot on your mind. So we’ve tried to make this process as easy as possible.

How to submit claims?

Below are check-lists providing the processes and documents required for each claim type. Just select the type of claim you need to make below to find which documents are required.

How to Submit the Claim

For Group Claims:
(Medical cards & any insurance held through the employer)

Login to eServices desktop or mobile app to submit your claim.

For Individual Claims:

Original documents to be sent to:

Claims Department
PO Box 371916, 
Dubai, UAE

Claim Reimbursement Modes

While filling your claim form, you may choose how you would like to receive the reimbursed amount:

Important to Know

If you have any questions or would like more information, please contact us!

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      (800 638 5433)

Sundays to Thursdays
8:30am to 7:00pm

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